Author Archives: Stever
Firing Up Organizations in Tough Times
Things are very tight right now. Our outlook is uncertain and people are afraid for their jobs. Under these circumstances I’d expect people to get more done, but somehow, we aren’t more productive than before. Any hints? It’s funny, … Continue reading
Young Leader, Veteran Team
I am a projects and operations manager at a multinational oil giant based in Cape Town, South Africa. I have seven people reporting to me. I am twenty-four years old and the youngest member of my team—the ages range from … Continue reading
The Essence of Leadership
As the author of this column, I receive a number of questions each month on the topic of leadership. Manu asks how young men and women in India can be taught to think about leadership. A pharmacy director in the … Continue reading
No Authority? Use Persuasion
I am leading a cross-functional team in a company initiative but the members on the team do not report to me. How can I motivate them to stay committed to the team and stay focused on the goals established when … Continue reading
Great Leadership for Great Teams
I am establishing a publishing house in Africa, and have put together a team with great potential. What strategies and skills must I employ to make the most of this potential? What is the best way to lead a crop … Continue reading
Inspiring the Jaded Employee
I am interested in motivating long-term employees who have fifteen-plus years with an organization. This group has heard all the visions of transient leaders who were furthering their own careers, and have become apathetic to improving their own lot, space, … Continue reading
How Leaders Use Questions
Do you have anything to share regarding the subject of asking the right questions? Someone once said “Forget the answers; focus on asking the right questions.” I’ll always remember the mid-1980s commercials featuring Lee Iacocca, then considered one of America’s … Continue reading
Is Equity-Based Compensation a Good Thing?
Do you think an equity-based compensation plan is a good way to motivate employees? My first instinct was to write, “Yes, of course.” Halfway through my third rewrite, however, I discovered it’s a wickedly complex question. Yes, equity motivates, … Continue reading
Is Belief Crucial To Success?
Do I have to believe in what I am doing in order to be successful at it? The power of belief is the stuff of legend. In The Wizard of Oz, Dorothy must defeat the Wicked Witch of the West … Continue reading
Minimizing the Risks of Leadership
A leader can be brought down by a single follower’s actions. How can a leader reduce the risk? We dream great dreams and set goals so huge we need organizations to achieve them. Where people organize, leaders emerge. We … Continue reading
Titles Don’t Make Leaders
All of the talk about “leadership” often ignores the fact that leadership is powerful at any and all levels—and that you do not need to be heading up an organization to be an effective leader. Some of the most effective … Continue reading
The “Pull Leadership” Manifesto
Eighteen months after starting this column, business leadership still hasn’t reached perfection. Haven’t they been reading? Why is good leadership still so rare? Maybe it’s because we use a whacked-out definition of leadership. “Leader” has become code for “rich guy … Continue reading
The Leadership Attitude
Most people are not in official positions of leadership and yet we wish to do all we can to help the organization succeed. Bringing leadership skills to the table would benefit all. Since we aren’t responsible for setting the “vision” … Continue reading
The Keys to Building Trust
Which comes first: truth or transparency? Uh, oh. Is that politics in the air? I’m guessing you either want to trust someone else or you want them to trust you. Either way, transparency plays a powerful role. It’s just part … Continue reading
Prepare Your Own Succession
Most founders of a successful family business sell their business to an outside third party. The 39 percent of family businesses passed to a second generation fail. Why don’t these owners plan better for one of the most important events … Continue reading
Truth and Trust: They Go Together
We’ve lost trust. How do I regain the trust of my employees after six rounds of layoffs? How does my organization regain the trust of the community after we dumped toxic waste and covered it up? How does my management … Continue reading
Linking Vision, Strategy, and Tactics
You’re so proud of your new vision statement. It sounds nice. Inspiring, even. But the vision is useless unless it can direct action. Your vision lays out a destination; your destination guides your strategy; and strategy chooses action. It’s action … Continue reading
Give Your Organization Serious Traction
When we’re getting traction on something new, we typically have a week’s worth of work to do, and an hour to do it. The International Labor Organization says Americans win the prize for the most overworked people in the world.1 … Continue reading
Making it Right with Wronged Employees
An executive team laid off a group of employees here in Canada in order to outsource to an Asian country. They can’t find talent in the new country, work has stalled, and management tries to cajole laid-off employees (all talented, … Continue reading
Minimize Secrecy, Maximize Knowledge
People have lots of reasons for hoarding information, mostly bad ones. But sometimes it’s good to keep quiet. After all, you want information to get where it’s needed, in a way that serves everyone involved. Our daily job as managers … Continue reading
Setting Strategic Direction: Vision, Strategy, and Tactics
Setting strategic direction is hard if a company muddles strategy, vision, and tactics. But what are they? How do you know if something’s a vision or a tactic? And how do you know a vision will be effective, versus just words on a wall? This article tells you what they are and how you know you’ve got them right. Continue reading
Public Speaking and Performing
On rock ‘n roll, public speaking, acting, and the nature of story… Wow, what a pretentious title for this note. I hope it lives up to its promise. THE SCENE BEGINS IN AN OFF-BROADWAY MUSICAL: Last weekend, I saw Signs … Continue reading
Time after Time: Put Your Decision-Making Time Horizon to Work
Put Your Decision-Making Time Horizon to Work Think about the future. Notice what kind of events you expect to happen in the future. Think about the projects you have going on. Think about the good things you expect to happen, … Continue reading
Good customer service requires substance and style
Good customer service requires more than just nice phone manners. I had a customer service need today. I called the company, whom we’ll call Canadian Mozy, and got a very nice young man named “Johnny.” He seemed to have a … Continue reading
The future of social media: pay content, gossip management
Pay content and gossip management I’m Twittering today. And I’m Facebooking. And I’m blogging. And I’m writing my newsletter and my podcast. In pursuit of building my so-called personal brand, I’m getting my name out there and sharing my brilliance … Continue reading
One Price Doesn’t Fit All
But offering lots of options can destroy the buying experience. I’m flying this morning. More accurately, I’m waiting in line after line after line at the airport. Once, I needed my boarding pass. Then I needed my boarding pass and … Continue reading
Cause and Effect in Current Events
Don’t be surprised when you get the expected result. Stupidity is running rampant, world wide. It’s frustrating, because the mistakes aren’t rocket science. They’re really simple stuff. People forget their actions have consequences. Let’s explore some cause/effect you should keep … Continue reading
Does email overload help us?
Tim Sanders wrote a blog entry that references a Business Week article on information overload I commented on last week. The writer suggests that information overload might be good. There might be some valuable information, and besides, young people can … Continue reading
Be Thankful; It’s All in Your Mind
A Financial Tailspin sucks! Don’t compound it. We’re going through some … interesting … times, financially. People feel insecure, established institutions are in desperate need of bailout (funny how attractive socialism becomes when you’re the one who needs the handout) … Continue reading
Nightmare or Hope? Your decision.
You have only yourself to blame for the quality of your decisions. Improve it. Start today. Are you committed to becoming a spot-on decision-maker who can make great decisions that actually guide your world? Because chances are, your personal decision-making … Continue reading
The key to ethical, sane behavior: the *little* voice.
Your little voice may have all the answers you need. Have you ever wondered how certain corrupt businesspeople can keep spouting great, moral words while doing the exact opposite in their behavior? You wonder how they can wax eloquent about … Continue reading
Groupthink, brainwashing, and politics: eek!
Maybe you’ve been successfully brainwashed and just don’t know it. How would you? … Continue reading
Ten Cultural Career Lies
I believed these lies for most of my life. Recently, the conventional wisdom started seeming suspect. I called several mid-career classmates and asked about their successes and failures. Upon close examination, much of what I had believed to be true about careers did not seem to hold. Continue reading
Update your user experience…or die!
Your survival could depend on it! Are you up to date with your user experience? I have been coveting my friend’s iPhone. It is true I have both a Palm Pilot and a Blackberry but the iPhone is getting more … Continue reading
Happy or Successful? Which will you pursue?
Click here to listen to this as a podcast. Download the “Happy or Successful” diagram that goes with the article. On a recent birthday I was looking back at the strategies that my friends from high school and college and … Continue reading
Just Flip a Coin Instead
Sometimes decisions aren’t worth the cost of deciding Click to hear the original Get-it-Done Guy podcast. [Subscribe at iTunes (search for "Get It Done Guy") or http://GetItDone.QuickAndDirtyTips.com] This article is a reprint of an episode of my new podcast. You … Continue reading
The Tragedy of the Commons explained
The Tragedy of the Commons may eventually kill the human race. Before it does, however, this article explains what it is and gives several examples of where it comes into play. Continue reading
Is Counting the Root of all Evil?
Click here to listen to this article as a podcast. The love of money isn’t the root of all evil; arithmetic is the root of all evil. More specifically, counting. Don’t get me wrong; counting was a wonderful invention. It … Continue reading
Is “nice” good business or just wishful thinking?
Click here to hear this article as a podcast. I’d like to share with you a LinkedIn exchange I had on the topic of whether Being Nice is a good business strategy. Questioner Is there power in being nice, with … Continue reading
Using recursion in NLP
NLP is said to be recursive. What does that mean? From a conversation on NLP connections: innovating new high-level models in NLP? … is expected to be out of reach for most. Richard also encourages people to go out and … Continue reading
NLP: Model, modeling tool, or both?
When Bandler, Grinder, Dilts, etc. first formalized NLP, they certainly did it using the terminology of mathematical models, particularly calculus.(1). The early NLP literature (Structure of Magic, NLP Vol I) talks about “4-tuples” (or 5-tuples, if you go back far … Continue reading
What’s the difference between unconscious assimilation and unconscious modeling?
What’s the difference between the two? My impression is that unconscious assimilation is the natural ability we have to mirror others to the point where we adopt their cognitive skills. It’s the way we learn language as an infant, and … Continue reading
Are you as good at recruiting as you are at sales?
August 2007 Newsletter Click here to listen to this article as a podcast. We say people are our greatest resource. And Dilbert’s boss points out, “resources are our greatest asset.” But most companies put huge effort into attracting and retaining … Continue reading
Overcoming your own change resistance
Some change resistance is good. How about yours? Click here to listen to this article as a podcast. Q: I am change-resistant. I know it, but it doesn’t help. Once I’ve decided to change something, I enjoy the challenge. But … Continue reading
How to think strategically
What is strategic thinking, as opposed to tactical thinking? You know you’re talking strategy when your topics include… Continue reading
Producing powerful business results with NLP
Using NLP at an organizational level NLP business applications often suck. Well, maybe they’re not that bad, but all you hear about is rapport skills, predicate matching, and sometimes meta-programs. At best, they’re applied to getting people to play nice … Continue reading
The Joys of Overhead (why overhead isn’t necessarily bad)
Why Overhead isn’t necessarily bad. Click here to listen to this article as a podcast. I never thought I’d be able to grow up and say, “Mom, I’m not just a productive businessperson, I’m overhead!” Many people think overhead is … Continue reading
Profit and Cash Flow Explained
What’s the difference between profit and cash flow? Often, it’s the difference between success and bankruptcy. Before we begin, let’s use clear language. I won’t say “income” because different people mean different things by that word. I’ll say “revenue” to … Continue reading
What does a CIO do, anyway?
A CIO’s job description: limiting technological adoption, insuring financial responsibility, linking technology to internal & external strategy. Continue reading
Make Everything Easy! (Especially during the holidays)
We’re great at making things hard when they don’t need to be. Now, let’s start making things easier… Continue reading
Innovate, Compete, Win: pierce your belly button
Just be prepared to get your belly button pierced… No one should take themselves so seriously With many years ahead to fall in line Why would you wish that on me? I never want to act my age What’s my … Continue reading
The Executive Mindset
Executive jobs are the ultimate “buck stops here” jobs. The core of being an executive is decision making. Executives have the final say in their area of the organization. As I’ve written about before, the CEO is ultimately responsible for … Continue reading
How to Set Salaries for Entrepreneurs
“How to Set Salaries” is an article that first appeared on Entrepreneur.com in May, 2006.
Setting salaries for your staff is always a tricky thing to do. It’s especially hard if you’ve never done it before, because you probably don’t even know where to start. On the one hand, you want to pay enough to get the best possible talent. On the other hand, you don’t want to overpay. What’s an entrepreneur to do?
First of all, don’t panic. Remember that your goal is to attract good talent and pay them fairly… (continued at http://www.entrepreneur.com/article/0,4621,327848,00.html) Continue reading
Getting the Most from Your Advisors (slides)
Many great leaders have had great advisors. When you’re searching for advisors, where do you go? How do you get them? These slides from Stever’s 1999 Cyberposium presentation might shed some light. Continue reading
From Idea to Business: I have an idea … how do I turn it into a business?
What does it take to turn an idea into a business? Four things: a product or service, a business model, a team, and money… Continue reading
What are Venture Capitalists? (What are VCs, anyway? Are they right for me?)
Many people think a VC is someone who helps entrepreneurs start businesses. Well, they do. But that isn’t their primary job, nor their primary legal responsibility. In fact, sometimes their real job can be detrimental to the entrepreneur they fund… Continue reading
Romancing the Dragon: Know What Accepting Investor Money Means
Every entrepreneur I talk to dreams of attracting VC money or professional investor money. They seem to dream it because it’s simply “the way things are done.” But who set things up that way, and is it really such a good idea (for anyone other than the VCs)? Continue reading
What is Viral Marketing? (What the buzzwords mean, and why not to use them)
Viral marketing has become such a common buzzword it almost has the status of a real world. You can tell it’s still a buzzword, though, since it’s used largely without regard for its meaning. Here’s how to tell the difference between real viral marketing and simple PR fluff. Continue reading
A Handy TO DO Sheet Template
This TO DO Sheet Template is a form I’ve found useful in categorizing the urgent, the important, and the let’s-not-do-that-shall-we? Continue reading
Conquering the Stress of Uncertainty: Keeping Yourself Sane in an Uncertain World
Even in good times, uncertainty can be inherently stressful. In this article, we explore some recommendations and coping mechanisms for dealing with the uncertainties of life. Continue reading
Living Your Life with Quality
What does it mean to build a quality life? Are you building a life to be proud of? Here’s a short fable by Mark Albion to help you sort it out. Continue reading
Dealing with Overwhelm
Overwhelm is bad, but feelings of overwhelm can be far more crippling… Continue reading
Take Time to Recharge (Pushing Yourself, You’ll Get Less Done Than You Think)
If you push yourself too hard, you may end up less productive than otherwise. Even if it seems to make sense, you may find that taking time off helps you get more done. Continue reading
The Macho Test, by Shelle Rose Charvet
In a guest column by Shelle Rose Charvet, Shelle discusses the Macho Test as a way of keeping communication flowing smoothly even when dealing with people who have just a tad too much testosterone. Continue reading
Losses and Responsibility: How everyday business language lets us engage in accounting…deception.
The very language we use to talk about business issues lets us engage in psychological denial of accounting … creativity. Continue reading
What is Leverage? What the buzzwords mean and why not to use them.
“Leverage” has become quite the overused buzzword. Here’s what it actually means and why not to use it. Continue reading
Returning Money to Investors: How to Calculate their actual return
This article explains how to calculate the rate of return you’re giving investors. After all, they want to see a 900% return in six months, and to do a credible job of proving you’ll do it, you have to know the math… Continue reading
The Power Focus Time: A terrifying way to make sure you’ll actually get stuff done this week.
Want to get more done in your life? Use focus time. Use intense focus time. Here’s how… Continue reading
Get a Life While You Still Have the Chance (it’s easier than you think)
How do you achieve work/life balance? Firm boundaries can help! Here’s how to make it happen. Continue reading
EBITDA: The Phantom Measurement. (What’s EBITDA all about, anyway?)
EBITDA is an oft-touted financial measurement that’s flat out meaningless. I side with Warren Buffett in considering it an abberation of good accounting. Here’s why it makes no sense… Continue reading
Making Space for Success: Controlling Clutter
Too much clutter, even if you deal with it, obscures what’s really important. Take control of your results by taking control of your clutter. Continue reading
Division of Equity: How equity gets divided initially and at harvest
How much stock should each person get? When should they get it? Why should they get it? Here are some answers, some questions, and some thoughts on equity distribution in startups. Continue reading
Fund Raising Destroys Value! Do it wisely and carefully.
Executives, CEOs, and entrepreneurs talk about fund raising as if it were somehow a good thing. It’s not. Fund raising inherently destroys value, and should only be done in dire circumstances. Continue reading
Thoughts of a Business Plan Judge: Who Gets $30,000?
A few reflection on my experience as a judge of both the Harvard Business School and Brown University business plan competitions. Continue reading
Operating at Your Peak; Sleep and Good Food are Underrated
Sometimes working long hours isn’t even productive in the short term. Before pushing yourself hard, know what that does to your results and thinking ability. It may be best to go out and party instead. Continue reading
Anatomy of a Business Model: What is one of those things, anyway?
Every business needs a business model. Yet two businesses that do exactly the same thing may have very different business models, leading one to succeed, and the other to fail. What is a business model, and how do they work? Continue reading
Stever’s flame on why ASPs, Web 2.0, and everything new is really just old again
Stever sounds off: Think ASPs are new? Web 2.0? *Yawn* Give me a break. We keep changing the technology, but it’s basically the same old stuff we’ve had for the last 40 years. Continue reading
Don’t Judge a Business by its Distribution
Talking about businesses like “B2B” or “B2C” is silly. It confuses an industry (like “steel”) with a distribution channel. There’s no reason that B2B businesses should have any similarities, other than the selling process, whatsoever. Continue reading
Organize Your Life With 2 "To Do" Lists
One way to keep on top of your TO DO lists is to use two of them… Continue reading
Lessons from Wentworth by the Sea
Wentworth by the Sea hotel reopened a couple of years ago. Through a combination of history, customer service, and community integration, they produced a Quite Fabulous Experience for customers and employees alike. Continue reading
Linking Leadership and Management with Powerful Strategic Planning
What’s more important: leadership or management? Both, it turns out. Management is the tool through which leadership turns into reality. And strategic planning is the process that links leadership and management. Continue reading
Take Responsibility as a Leader Before It Takes You!
Taking responsibility is an oft-overlooked aspect of leadership. Here’s how to start taking responsibility for yourself and your organization. Continue reading
Root Your Leadership in a Strong Vision
Leadership requires vision, plain and simple. You can’t align people in an organization unless you give them a compelling future to move towards. Continue reading
How to Appreciate Your People
Having their accomplishments recognized makes a huge different for people. Here are some suggsetions as to what and how you might show appreciation. Continue reading
Balance Rights with Responsibilities
It’s not enough to enjoy the rights of leadership; to be truly effective, you must embrance the responsiblities as well. Continue reading
Don’t Make the Same Old Mistakes—Make New Ones
Rigorously learning from your mistakes is one of the best ways to insure success. Continue reading
Five Great Ways to Tank Customer Loyalty Before It’s Begun
The best way to keep loyal customers is not to lose them to begin with! Yet some companies are destined to lose their customers just by virtue of how they price and market their services. This article explores five common mistakes that tank customer loyalty. Continue reading
Tragedy Helps us Lead
How tragedy can help us be more powerful leaders. Continue reading
Management Skill vs. Leadership Skill
Which do you need more: leadership skills or management skills? Both are necessary for a healthy company. Here’s how they’re different, and what you need for both. Continue reading
Step up to Leadership in Times of War
When there’s a way going on, you need to step up to leading those around you by providing a stable, but realistic sense of direction. Continue reading
How Junior Programmers May be Setting Your Strategy
Your junior programmers may be setting your strategy through their technical decisions. Learn how technical decisions can determine your strategy, with examples drawn from web site design and its impact on customer behavior. Continue reading
Don’t let bad IT decisions hold your company hostage
Non-technies rarely understand the extent to which IT decisions can have profound business implications. Technical folks rarely link technology decisions with the business and strategic considerations. Here are a few hard-learned lessons from a business strategist who “gets” technology. Continue reading
A Rant About CEOs Who Don’t Know
Some CEOs don’t get it. They really don’t get it. Which ones? Well, this article names some of the names that really tweak me. Continue reading
A Tribute to Ignorance: Your Greatest Leadership Tool
Saying “I don’t know” just may be the most powerful thing you can do in business. Continue reading
Creating Your Identity as a Leader
It isn’t enough to have the title that means “boss.” In fact, the title may even be a hindrance. When you have the identity of a leader, you can align people and build a strong organization. Continue reading
Motivating employees: Bring Out the Best in Everyone Around You
This article shares a powerful technique for bringing out people’s best: use your expectations to cause them to rise to the occasion. One caveat: your expectations must be real! Continue reading
The Myth of Digital and Technology Convergence
“Convergence” is one of those buzz-words that just won’t go away. The Next New Thing is always some kind of bloomin’ convergence. Well convergence is a myth, when it comes to markets. This article tell you why. Continue reading
Remember community in the rush to riches
There’s more to life than just making money, “the economy,” or what’s good for productivity. Just ask your kids. Continue reading
Warren Buffett on CEO Measurement
Warren Buffett’s commentary on CEO measurement and pay. Continue reading
What is a CEO’s job?
What is a CEO’s job? This abbreviated summary of the original article has been replaced by the full article, available at CEOJOB1.HTM. Continue reading
The Joys of Power Yoga
Yoga’s a great way to stay flexible. Power Yoga’s a great way to stay fit. Here’s one man’s (humorous!) account of life balance through Yoga. Continue reading
Building an Internet Business
Ever wanted to start your own internet business? This article tells you who you need and what capabilities you need to bring on board. Continue reading
A Venture Capital panel discussion Q&A, by Stever Robbins
Questions and Answers from a Venture Capital panel discussion. This article tells both the VC side of the story and suggests that you may not want venture capitalists as your Be-All and End-All of financing options. Continue reading
Things I’ve learned about stock … the hard way (this is a paper I wrote for a friend in the late 90s)
Things I’ve learned about stock … the hard way (this is a paper I wrote for a friend in the late 90s) Continue reading
Things to Know about Stock vs. Options
Things to Know about Stock vs. Options. Continue reading
Anecdote on Quality of Life
An amusing anecdote from Mark Albion’s newsletter about what quality of life might mean for an American… Continue reading
Pull Leadership Manifesto
Leadership isn’t about giving orders. It never has been. It’s about making yourself so attractive that people want to follow. This Manifesto lays out how you can stop pushing your agenda and instead become a “Pull Leader.” Continue reading
Mastering Overwhelm at Work!
Too much coming at you from all directions? Slow down! This article provides tips for regaining control of your life. Continue reading
Mastering Email Overload
This article, originally printed in Harvard Business School’s Working Knowledge gives several different techniques for helping get email under control. The article was one of the most-read articles at HBS, has been translated into more than 7 languages, and reprinted in Entrepreneur.com, and several magazines. Continue reading
You’re living under a magnifying glass!
In a leadership position, even the small stuff … isn’t. People watch your every move. Get used to it. Continue reading
Monthly Leadership Q&A Column, Harvard Business School Working Knowledge
Stever’s monthly column, the Leadership Workshop, on Harvard Business School’s Working Knowledge website. Continue reading
Statistics on Startup Success, by Stever Robbins
The IPO is the holy grail of entrepreneurship. It’s publicized, however, precisely because it’s so darned rare. This article lays out the actual numbers on how probable it is that you’ll be the one to make it to IPO. Continue reading
What does a CEO do? A CEO Job Description (part 4: keeping your competence)
The CEO has one of the oddest and least understood job descriptions of anyone in a company. This article is the last in a series of four that outline what a CEO should be doing and how she should be spending her time. Continue reading
What does a CEO do? A CEO Job Description (part 3: pitfalls) by Stever Robbins
The CEO has one of the oddest and least understood job descriptions of anyone in a company. This article is the third in a series of four that outline what a CEO should be doing and how she should be spending her time. Continue reading
What does a CEO do? A CEO Job Description (part 2: measuring success)
The CEO has one of the oddest and least understood job descriptions of anyone in a company. This article is the second in a series of four that outline what a CEO should be doing and how she should be spending her time. Continue reading
Hints on Writing Business Plans
An overview of “Do”s and “Don’t”s in writing your business plan. Continue reading
Growing Pains: Getting a Business Through It’s Awkward Stages, Boston Business Journal, Sept. 2003
Stage 1: you have an idea. Stage 2: you’ve developed the business. Stage 3: you’re making money, it’s for real, you’re successful … so why is everything sudden chaos? This article helps you understand that Stage 3 entrepreneurship requires real changes in how you do business.
Think Before Mixing Business, Buds, and Blood, Boston Business Journal, Dec. 2003
Thinking of going into business with friends and family? Think twice. It may not be the smooth ride you imagine. Continue reading
Making the Jump From Workhorse to Leader, Boston Business Journal, Oct. 2003
As your company grows, you need to change how you think and how you spend your time if you’re to lead the company to success. Here’s how to adopt the mindset of a leader. Continue reading
Activation Required software poses a serious risk to your business
More and more software developers are selling software that must be “activated” after you buy it. Though this seems reasonable on the face of it, it quietly makes the vendor a critical part of keeping your business running. This article explores why activation-required software is a huge business risk. Continue reading
What does a CEO do? A CEO Job Description (part 1: duties) by Stever Robbins
The CEO has one of the oddest and least understood job descriptions of anyone in a company. This article is the first in a series of four that outline what a CEO should be doing and how she should be spending her time. Continue reading
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