Author Archives: mritter
Organizational Learning is No Accident
Why do companies fail to learn from their mistakes? With so much riding on success, you would think that companies would be better at learning. Amazingly, it seems as if they fight tooth and nail against learning, often with … Continue reading
How Your Company Can Learn From Mistakes
Any ideas about how to capture lessons learned for a knowledge base—i.e. getting colleagues to NOT fear repercussions of admitting ‘mistakes’ and/or admitting what they did not know? First, the Truth: most of us are afraid to admit mistakes or … Continue reading
Managing Execs Who Didn’t Get the Promotion
The managing director heads an organization with three vice presidents under him. For the last two years the company has been run this way and has been successful in turning around. With reorganization on the agenda, it is proposed that … Continue reading
Why Diversity Is an Opportunity
How should we think about the importance of diversity, and how best to understand and value cultural differences? Diversity, the misunderstood child of the Age of Aquarius and Political Correctness, is an incredibly powerful tool for an organization. Diversity brings … Continue reading
Tips for Mastering E-mail Overload
Being at or near the the top of your organization, everyone wants a piece of you. So they send you e-mail. It makes you feel important. Don’t you love it? Really? Then, please take some of mine! Over 100 real … Continue reading
Defeating Overwhelm
My name is Stever Robbins, and I’m here to confess: I’m an overwhelm wimp. Give me more than three things to handle at once and pop, my head explodes. It’s not just me—everyone seems to be suffering from daily overwhelm. … Continue reading
The Path to Critical Thinking
Can you write a refresher on critical thinking? We business leaders so like to believe that we can think well, but we don’t. Only one in seven even reaches the top 10 percent of quality thinkers.1 The rest of us … Continue reading
Productivity Means Working Smarter, Not Longer
Workers in the United States put in more hours at work and take fewer vacation days than those in most industrialized countries. But the U.S isn’t the most productive country in the world. When it comes to full productivity, according … Continue reading
Understand What Motivates Your Boss
Letters from last month’s column Productivity Means Working Smarter, Not Longer have been gratifying and surprising. Most unexpected was a theme I heard over and over: “My manager won’t let me work smart. What do I do?” That’s a real … Continue reading
Thinking Outside Your Beliefs
I’ll bet I know why you’re reading this: You want the secret of success. And today, I plan to deliver. But the secret isn’t what you think. It’s not a practice, business model, or trend. Those are all just by-products … Continue reading
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