Articles about Communication skills
Firing Up Organizations in Tough Times
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Things are very tight right now. Our outlook is uncertain and people are afraid for their jobs. Under these circumstances I’d expect people to get more done, but somehow, we aren’t more productive than before. Any hints? It’s funny, … Continue reading →
No Authority? Use Persuasion
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I am leading a cross-functional team in a company initiative but the members on the team do not report to me. How can I motivate them to stay committed to the team and stay focused on the goals established when … Continue reading →
Inspiring the Jaded Employee
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I am interested in motivating long-term employees who have fifteen-plus years with an organization. This group has heard all the visions of transient leaders who were furthering their own careers, and have become apathetic to improving their own lot, space, … Continue reading →
How Leaders Use Questions
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Do you have anything to share regarding the subject of asking the right questions? Someone once said “Forget the answers; focus on asking the right questions.” I’ll always remember the mid-1980s commercials featuring Lee Iacocca, then considered one of America’s … Continue reading →
The Keys to Building Trust
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Which comes first: truth or transparency? Uh, oh. Is that politics in the air? I’m guessing you either want to trust someone else or you want them to trust you. Either way, transparency plays a powerful role. It’s just part … Continue reading →
Truth and Trust: They Go Together
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We’ve lost trust. How do I regain the trust of my employees after six rounds of layoffs? How does my organization regain the trust of the community after we dumped toxic waste and covered it up? How does my management … Continue reading →
Making it Right with Wronged Employees
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An executive team laid off a group of employees here in Canada in order to outsource to an Asian country. They can’t find talent in the new country, work has stalled, and management tries to cajole laid-off employees (all talented, … Continue reading →
The Macho Test, by Shelle Rose Charvet
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In a guest column by Shelle Rose Charvet, Shelle discusses the Macho Test as a way of keeping communication flowing smoothly even when dealing with people who have just a tad too much testosterone. Continue reading →