Using NLP at an organizational level NLP business applications often suck. Well, maybe they're not that bad, but all you hear about is rapport skills, predicate matching, and sometimes meta-programs. At best, they're applied to getting people to play nice together,...
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The Joys of Overhead (why overhead isn't necessarily bad)
Why Overhead isn't necessarily bad. Click here to listen to this article as a podcast. I never thought I'd be able to grow up and say, "Mom, I'm not just a productive businessperson, I'm overhead!" Many people think overhead is a bad thing. Well, maybe. Maybe not....
Profit and Cash Flow Explained
What's the difference between profit and cash flow? Often, it's the difference between success and bankruptcy. Before we begin, let's use clear language. I won't say "income" because different people mean different things by that word. I'll say "revenue" to mean money...
What does a CIO do, anyway?
A CIO’s job description: limiting technological adoption, insuring financial responsibility, linking technology to internal & external strategy.
Promises, Promotions, and Trust: Building relationships
Click here to listen to this article as a Podcast. In mid-2004, I won a free 1000-CD pressing as a prize in a raffle. I was thrilled; I didn't yet have a product, but the prize would make it that much easier to create one. The company added me to their mailing list,...
Stumbling on Beauty: Creating Passionate Devotion
Click here to listen to this article as a Podcast. "I've stumbled on beauty." The ground was gray, the horizon melding seamlessly with a velvety black sky. Reflecting in the plain beneath us, four beautiful icons gazed out, happily rotating in a graceful dance. I held...
Dealing with a difficult ex-boss
What do you do when an ex-boss calls, wanting to reopen contact? What if that ex-boss secretly made your blood boil…?
Make Everything Easy! (Especially during the holidays)
We’re great at making things hard when they don’t need to be. Now, let’s start making things easier…
Innovate, Compete, Win: pierce your belly button
Just be prepared to get your belly button pierced... No one should take themselves so seriously With many years ahead to fall in line Why would you wish that on me? I never want to act my age What's my age again? What's my age again? —Blink...
The most powerful kind of power
Power. As I discussed in my Working Knowledge article (archived here), power is one of the prime motivators for many people on the planet. Yet it comes in many flavors, and the most popular form isn't necessarily the most effective. This month: Stever sighting:...