LinkedIn is an amazing resource! Use it to find people who are selling what you want. Use it to offer or find jobs. But don't use it for outbound sales. It's been open season for people spamming my inbox with unsolicited sales pitches. While I'm sometimes open to...
We're living in an interesting age. There's an app for that. For anything. No matter how simple. We've turned apps and technology into a fetish and we try to use it to solve every problem, even when it's the wrong tool. Sometimes (I daresay often), the technological...
My article on Skype exposing address books to the world has gone mini-viral. Written in 2017, it's gotten dozens of citations in early 2019. A reporter approached me, asking if the problem still exists. After doing some research, here's what I've found. Microsoft’s...
Cryptocurrencies and ICOs (initial coin offerings) are hot right now. Entrepreneurs are raising millions with them. But how do they work? How should investors, entrepreneurs, and markets think about them? Here’s what I’ve learned so far about how ICOs and coin-offerings work.
UPDATE: February 14, 2019: Since writing this article in late 2017, Microsoft seems to have made a change that makes it a bit harder to reverse engineer someone's address book, but most of the problem remains. You can read my update on how Skype still...
There are two ways to live your life: you can drive it, or be driven. Today, I’m not talking about driving your life in a grand, spiritual sense, but in a micro-sense. You can never replace time. Once it’s gone, it’s gone. You can never get it back....
iOS 9 marks the first iOS release where my thought has been a pretty consistent "Well, I guess Apple's jumped the shark." Most of the reviews I've read of iOS 9 have apparently been written by sycophantic Apple fanboys who don't actually use their phones to do...
This article, originally printed in Harvard Business School’s Working Knowledge gives several different techniques for helping get email under control. The article was one of the most-read articles at HBS, has been translated into more than 7 languages, and reprinted in Entrepreneur.com, and several magazines.