President Trump CEO, part 3: Setting Culture This is part 3 in a series on President Trump viewed through the lens of being a CEO. Part of President Trump’s great appeal is that he’s perceived as a successful businessperson. He’s even been talked about as being...
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President Trump, viewed as a CEO, part 2
President Trump CEO, part 2: Leading the Top Team This is part 2 in a series on President Trump viewed through the lens of being a CEO. Part of President Trump’s great appeal is that he’s perceived as a successful businessperson. He’s even been talked about as...
President Trump, viewed as a CEO, part 1
President Trump CEO, part 1: Setting Strategy Part of President Trump’s great appeal is that he’s perceived as a successful businessperson. He’s even been talked about as being a President with CEO experience. My article on the duties, responsibilities, and job...
Leading by Example: Walking Your Talk … Under a Magnifying Glass
In a leadership position, even the small stuff … isn’t. People watch your every move. Get used to it.
More than one strategy is actually… no strategy at all.
Creating a strategy My friend Carey’s business had stalled. Since I’m one of those people who loves to offer unasked-for advice (knowing the recipient will be eternally grateful), I offered some. “You need an overarching strategy,” I intoned, sagely. The unfathomable...
It’s OK to say “No” with former FBI hostage negotiator Chris Voss
We all like to hear a resounding “yes” in response to our questions. But sometimes, a “no” can get us what we really want...
JetBlue speeds towards brand destruction
The essence of a strong brand is differentiation in a way that makes customers want to use your product or Service. JetBlue has announced a decrease in legroom and increase in baggage fees in an attempt to boost lagging profits. All I can say is, "idiots." The entire...
Organizational Learning is No Accident
Why do companies fail to learn from their mistakes? With so much riding on success, you would think that companies would be better at learning. Amazingly, it seems as if they fight tooth and nail against learning, often with disastrous results. The...
How Your Company Can Learn From Mistakes
Any ideas about how to capture lessons learned for a knowledge base—i.e. getting colleagues to NOT fear repercussions of admitting 'mistakes' and/or admitting what they did not know? First, the Truth: most of us are afraid to admit mistakes or ignorance...
Managing Execs Who Didn’t Get the Promotion
The managing director heads an organization with three vice presidents under him. For the last two years the company has been run this way and has been successful in turning around. With reorganization on the agenda, it is proposed that one of the vice presidents be...