Conventional wisdom has it that you should sandwich negative feedback between two pieces of positive feedback. You can read about “the hamburger method” here.

Shelle Rose Charvet points out that most people already know the method. Now, when they hear positive feedback, they simply bypass it and wait fo the shoe to drop (then they ignore the final piece of positive feedback, which is obviously just there to soften the negative feedback). She advocates giving feedback in a way that avoids direct negative statements yet still accomplishes the goal, to stimulate behavior change. You can read Shelle Rose Charvet’s “The Feedback Sandwich is Out to Lunch.”

What do you think? If I were to include a “giving feedback” method in the Get-it-Done Guy book, which do you think would be best to include?

Giving feedback: is the “sandwich” val…

read time: 1 min